This privacy policy explains how casoola-aud.com — an independent information portal about Casoola — handles personal data when you visit our site. We are not the operator; we review and describe the brand. This notice covers what we collect, why we collect it, and your rights under Australian privacy law.
Who controls your data
The data controller for this website is the team behind casoola-aud.com. We operate independently from Casoola itself. When you register or deposit with the operator through their own platform, a separate privacy notice governs that relationship — check the operator's site for their terms.
The short version
We collect minimal information: technical data from your browser (IP address, device type, pages viewed) and anything you choose to send us via our contact form. We do not ask for payment details, identity documents, or account credentials. Analytics tools observe how the site is used so we can improve it. We never sell your data.
What information we collect
Technical and usage data — your IP address, browser type, operating system, referring URL, pages visited and time spent. This arrives automatically when you load a page.
Contact-form submissions — your name, email address and message content when you write to us through the contact page. We store these to respond to your enquiry.
Cookies and similar technologies — small files that remember your preferences and measure site performance. See our cookie policy for full details.
Why we process this data
Technical data helps us keep the site running, diagnose problems and understand which content is useful. Contact-form data allows us to answer your questions. Analytics data — aggregated and anonymised — shows us where visitors arrive from and which sections get read, so we can write better reviews.
Our lawful basis under the Privacy Act and Australian Privacy Principles is legitimate interest for technical and analytics data (operating an information website) and consent for contact-form submissions (you provide your details voluntarily when you write to us).
Who else sees your data
We share information with:
- Analytics providers — to measure traffic and behaviour on the site, under data-processing agreements.
- Hosting and infrastructure services — the servers that deliver this website to your browser.
- Advertising partners — to show relevant ads and measure their performance, where you have consented through our cookie banner.
Your data stays within Australia and the European Economic Area where our processors operate. We never sell your information to third parties.
Your rights under Australian privacy law
The Privacy Act and the Australian Privacy Principles give you the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Correction — ask us to correct inaccurate or incomplete information.
- Erasure — request deletion of your data where we no longer need it.
- Restriction — limit how we process your data in certain situations.
- Objection — object to processing based on legitimate interest.
- Portability — receive your data in a structured, commonly used format.
- Withdraw consent — where processing relies on your consent, you can withdraw it at any time.
How to exercise your rights
Send an email to [email protected] with your request. We will respond within 30 days. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
How long we keep your data
Technical logs and analytics data are retained for up to 24 months, then deleted. Contact-form submissions are kept for as long as necessary to resolve your enquiry, typically 12 months, then archived or deleted. You can request earlier deletion at any time.
Protection of minors
This site is intended for adults. We do not knowingly collect data from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, contact us immediately and we will delete it.
Changes to this policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Any significant changes will be posted here with a new effective date. Continued use of the site after an update constitutes acceptance of the revised policy.
Effective date: 1 January 2026
This site is an independent information portal. We do not operate a casino, accept wagers, or organise gambling. Access is restricted to individuals 18+ years of age. For help with gambling concerns, contact the National Gambling Helpline on 1800 858 858 or visit betstop.gov.au.